Respuesta :
Not as many people directly go to the bank in person anymore, because they can do it online.
Hope this helps you, and happy studying!
~Mistermistyeyed.
Hope this helps you, and happy studying!
~Mistermistyeyed.
The online or web- based banking has shifted customers preference in way of choosing and using financial services.
What is online or web-based banking?
online banking or web based banking or internet banking is a method in which financial transaction takes place on electronic mode via internet.
all the financial services provided by banks are available through online mode with the use of electronic device such as phone and computer. there is vast changes in rate of customers using banking facilities from offline to online mode. the preference of customers has been changed now customers prefer using online transaction to transfer or pay money and use other financial services such as credit cards, loans, etc. the customer whether it be business organization or an individual, every person is now majorly dependent on online banking for their day to day transaction as it provides various benefits such as multiple features, convenience, lower fees , higher interest rates, control, round the clock availability, etc.
Who is customer?
Customer is a person who purchase or avails goods or services in exchange of money or any financial transaction. here customers means banks customers or person having account in the bank or who avails banking or financial services. a customer could be an individual, a company, a partnership firm, or any other organization even a blind and illiterate person can be banks customer.
What is financial services?
financial services refers to services provided by financial industries, it includes services like banking, insurance, investment, etc.
Financial services support the growth of enterprises by providing them with the necessary financial support, ensuring losses, etc.
The shift of customers from offline to online banking has impacted the banking sector as now the focus has been transferred to online mode transactions its security, control etc.
The online or web based banking has made it easier for customers to use financial services and solved a lot of hardship on part of customer.
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To learn more about online or web-based banking here https://brainly.com/question/12980617
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