Given that Conrad's time of service delivery is slow, my advice to him would be that he has to address his quality and his service.
This term as it applies to the question has to do with the advantage that a business has over its competitors.
For Conrad to have this advantage they must try to serve their customers better and stop making them wait for too long.
Read more competitive advantage on here:
https://brainly.com/question/14030554
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