Answer: experience
Explanation:
Frank is attempting to connect with customers through the 4E framework for digital marketing known as experience.
The 4E Framework describes different training methods and the outcome that are expected outcomes for each of the training.
The strategies involved are exposure, expertise, experience, and embedding. Experience strategies enhances the readiness of the user to use a new information or an innovation. The goal of the experience strategy is the increased knowledge and positive attitudes.
Since demonstrates his actual pizza tossing technique during the webisodes, in this case he has the experience.
