Asking questions and being aware of people who overgeneralize when they speak are two examples of critical listening.
Overgeneralization is a type of cognitive distortion in which a person applies the result from one event to all the other events. These happen regardless of whether these events or circumstances are comparable or not.
Overgeneralization is generally present in people with depression or anxiety, in which they start applying the results from one event to all the other events, including those which are going to occur in the future.
For example, messing up a presentation in front of your colleagues, Overgeneralization will make you start thinking that you always mess up presentations and will never be able to give a presentation without messing it up again.
Critical listening is the process of actively listening to what the speaker is saying while also developing an individual opinion, judging and analyzing the statements made by the speaker.
While Critical listening is not an appropriate option for every situation, it does help in scenarios where an opinion needs to be created based on the facts and statements that are being made by the speaker.
Critical listening helps in developing innovative ideas, incorporate problem solving, and encourage divergent thinking in workplace environments
Hence, option A is the correct answer,
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