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Systems builders and Customers have a high level of responsibility and should take great care to ensure that any investment in new Solutions will deliver what benefit?

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anthougo

Answer:

Systems builders and Customers have a high level of responsibility and should take great care to ensure that any investment in new Solutions will deliver shared economic benefits.

Explanation:

The purpose of the interaction between the organization, represented here by systems builders, and the customers is to increase shared value.  This is why in building any customer solution, the organization must exercise responsibility to limit the use of resources so that when new solutions are offered to solve customers' problems, the outcome of the effort yields benefits that the customers will be willing to pay for.  It is when this is achieved that system builders can beat their chests that they have created value that satisfies customers.

Systems builders and customers are highly responsible and must carefully ensure that all investments in new solutions bring common economic benefits:

  • The purpose of the interaction between the organization and the customer, represented here by the system builder is to increase shared value.  
  • Therefore, when developing a customer solution, the organization must be responsible for limiting the use of resources.
  • By doing so, the effort results in a profit that the customer is willing to pay when a new solution is offered to solve the customer's problem.  

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