Bystanders frequently fail to respond to an emergency because no one else is responding. We tend to rely on what others say and do when we are not sure of the nature of the situation or of what behaviors to engage in. This is known as ________.

PLURALISTIC IGNORANCE can be defined as the way in which a person, people or group of people reject a norm privately but accept it publicly because they believe and assume that others accept it due to the fact that they feel differently from their peers, despite behaving similarly because of the different assumptions they make about the causes of their own behavior and the causes of others behavior which is why they often tend to rely on what others say and do when they are not sure of the nature of the situation or of what behaviors to engage in which cause them to be PLURALISTIC IGNORANCE.