Answer: Punishment
Explanation: Punishment is the act of penalty or to discipline someone who has done any offense .The person who has broken any regulation or law which is considered as offending act and leads to the situation of penalizing.
According to the situation of the question, Brandi is being punished by the instructor for not following the guidelines. He is made to mop the hallway and bathroom in the form of punishment so that he can become disciplined and does not forget to follow the instructions in future.