Maurice sent in a complaint about a rude salesperson he dealt with at FirstElectronics Inc. He didn't get a response for about three months. Also, when the response finally came, it was just a formal, cursory letter. Based on this scenario, FirstElectronics most likely has an extremely _____ organizational structure.

According to my research on different organizational structures, I can say that based on the information provided within the question FirstElectronics most likely has an extremely centralized organizational structure. This type of structure is based on a hierarchical decision-making model in which all decisions and processes are handled strictly at the top or the executive level.

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