Respuesta :
empathy means you get to a level of understanding by feeling what the other person is feeling
when someone needs empathy you have to be careful because someone in an emotional state can be very difficult to handle and each person acts differently to the actions that are listed
reserving judment- is the most imortant and applies to basicly everyone. they are in need of you to be non judgemental when they hit their low and to just be there for them.
not asking questions- some people just want to vent and just hear them. if you do ask something do it lightly and for clarification less challedge
constuctive criticism be careful when some one hits rock bottom they are going to let all their emotions out and make not think them through. criticism of any sort bad or good can not only be unhelpful but extremly harmful. not being in the proper mind might make them feel threatend. some will shut down, stoping them from going through their problem or it will agitate and cause them to feel negetive, hateful, aggresive, stalling the healing process.
paraphrasing-when the person needs empathy they will spew out their feelings in a very raw way. if you need to write it down or clarigy paraphrase it to them in a question to see if that is what they mean. clarify the acual idea because if you do it on your own you might miss the crux of what they are trying to convey in their rage of emotions
evaluating the persons credibility- i would say no to. they are sad they might exagerate or throw in a white lie just to send their point home. they may not even realise what they are doing. also if you are listening to the person you sort of are saying that you believe them. if you feel that something doesnt make sence ask to clarify or wait until the sever emotions die down.
*Please not I put them in order based on what I feel is the most important. this did not come from any website and i am no pro this is from my own study and experience with people
Answer:
The best options for effective empathic listening are "reserving judgment", "constructive criticism", and "not asking questions".
Explanation:
"Evaluating the speaker's credibility" does not apply to the question because it is not important to assess the speaker's credibility when listening to him/her. Although it is interesting to have ideas about who you are talking to, it is not the most important point, as the content of the speech should be the focus of listening. On the other hand, "reserving judgment" is important because it is respectful and caring, it opens up both interlocutors to a variety of possibilities for understanding and agreement between parts. "Constructive criticism" is also important because interpreting the speaker's point of view is part of building knowledge and coming into a point of understanding each other, and by that both may construct different critics for the topic discussed, for every speech has its own meaning and point of end. However, "paraphrasing content and feelings" is not that important because the speaker does not expect to have his/her words paraphrased, that could sound rude or show some neglicence from the listener's part who is just repeting his/her words differently. Besides that, "not asking questions" is one of the most empathic options because it is the single possibility of only listening to the speaker, giving him/her enough space for expressing his/her ideas and/or feelings with no interruptions or judgments, something which brings up relaxation and respectful behaviour for both interlocutors. It is important to remind and emphasize that listening is the opposite of speaking.