Considering the same urgent care center with 4 doctors, where the average arrival rate for each doctor is 24 patients per hour and the average service time of each patient is 2 minutes. What does the term Pooling Q1 likely refer to in this context?
a) A specific time of day when patient arrivals peak.
b) A quarterly review of patient data.
c) A queue management strategy.
d) The first quarter of the year.