Guest came in to return Body Polish that she bought 2 weeks ago, she opened it but didn't like it, she has the receipt. What is the product return policy in this situation?
1. Offer store credit for the returned product.
2. Exchange the product for another item of equal value.
3. Provide a refund if the product is faulty or misrepresented.
4. Follow the store's specific return policy guidelines, which may include a time limit for returns or restrictions on opened products.